top bar

Why Choose ISI Detention?

Our customers and partners have worked with ISI Detention for decades. We are very proud of our collaborative, customer-centric focused way of doing business. Here are some reasons why companies choose to work with ISI Detention.

  • Seasoned Executive Management

    Our company executives are very accessible, Executive Management has a "hands on" approach to projects and stays actively involved from the pre-bid meeting through the final completion of the project to ensure customer satisfaction.

  • Exceptional Engineering and CAD

    ISI Detention offers Engineering Design and CAD expertise to assist customers in meeting the industry’s stringent standards and codes for new installs, retrofits and upgrades. We pride ourselves on our ability to provide systems integration across a variety of security manufacturers and
    system types.

  • Experienced Project Managers

    ISI Detention has experienced Project Managers that ensure both cost effective and on-time installations. Our project managers have the experience and knowledge necessary to guide the project through all stages of construction.

  • Expert Project Specialists

    We have seasoned Project Specialists who are Manufacturer Certified for the product lines we install and service. We are fully licensed to perform all code-required system inspections and documentation, for any installations, to ensure your facility’s safety.

  • Top Notch Training

    We provide on-site training for administrative, operational and maintenance personnel to ensure a complete understanding of day-to-day operation of the system. On-site training elements include system installation, configuration, operation and maintenance specific to your system and operational needs.

  • Customer-Centric, 24-hr Service (NSCC)

    ISI Detention offers a variety of service level agreements that range from 24/7, 8-5 Mon-Friday, next-day services, emergency, on-site responses within a four-hour period and technical
    phone support.
    Find out more about NSCC.